Good reasons to get a HERMA Service Contract
The HERMA service contracts are more than just a maintenance contract. Innovative HERMA solutions raise the bar in the field of labeling technology and safeguard the efficiency of your production processes. Performing inspections and maintenance work at the right times is key to ensuring optimum availability for your machines in the long term. A service contract will help you to make sure you don’t miss any important work, and will also allow you to plan properly for all your servicing costs. With a HERMA machine service contract you are on the safe side. What’s more, being a service agreement customer means you will always be given top priority when you need to book a call from one of our service technicians.
HERMA service contracts include:
- Harmonized and modular service packages,
- from annual inspection and priority response
- to a personal liaison to help with all your needs
Download our service contract flyer to find out more about our service packages:
Benefits of HERMA Service Contracts
Our service packages offer a wide range of benefits:
- Never miss a legally required maintenance session
- Avoid production downtimes
- Reduced repair costs
- Longer service life for your systems and machines
- Long-term maintenance and inspection planning
- Lighter monitoring workload saves on personnel costs
- Strong service directly from the manufacturer
- Professional assistance and reliable expertise
- Optional: custom spare and wear parts package
That's how you benefit from HERMA Service Contracts
To allow us to cater perfectly to the differing needs of our various customers, HERMA offers three different service agreements for labeling machines, with harmonized, modular service packages:
- from annual inspection and priority response to a personal liaison to help with all your needs.
- This will enable you to remain operational and flexible and honor the delivery dates you promise your customers – for the entirety of your product’s service life.
- On request, HERMA will also put together a standardized spare/wear parts package designed specially for your machine or applicator.
HERMA offers these packages for Service Contracts
We offer three variants of our service agreements: Basic, Plus and Premium. Details of which services are included in each variant are listed below. Alternatively, you can also download our info brochure as a PDF file.
Basic Service Contract
| 1x inspection per year | |
| 1x maintenance session per year | |
| Priority response to your inquiries | |
| Firmware update | |
| Discount on spare/wear parts | |
| Discount according to package price | |
| Personal liaison | |
| Training | |
| Spare and wear parts package |
Plus Service Contract
| 1x inspection per year | |
| 1x maintenance session per year | |
| Priority response to your inquiries | |
| Firmware update | |
| Discount on spare/wear parts | 3% |
| Discount according to package price | 5% |
| Personal liaison | |
| Training | |
| Spare and wear parts package |
Premium Service Contract
| 1x inspection per year | |
| 1x maintenance session per year | |
| Priority response to your inquiries | |
| Firmware update | |
| Discount on spare/wear parts | 5% |
| Discount according to package price | 7% |
| Personal liaison | |
| Training | |
| Spare and wear parts package |
How to get a HERMA Service Contract
You can sign up to a HERMA Service Agreement at any time – even for the applicators and machines already installed at your company. Interested?
Just call our Service hotline: +49 (0) 711 7702 2777. Alternatively, you can also email us at: service(at)herma.de.
Request for quotation
We produce labeling solutions according to your specifications - suitable for your application!
![[Translate to English:] HERMA Formular Etikettiermaschinen Angebot anfordern](/fileadmin/Etikettierer/kacheln/HERMA_Formular_Etikettiermaschinen_Angebot_anfordern.jpg)
Please take a moment to provide us with some detailed information about your labeling solution requirements on the following page so that we can give you a good consultation.
