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HERMA Service Contracts for your process reliability

Avoid unscheduled downtimes, optimize your maintenance and servicing costs, extend the service life of your machines – being a Service Contract customer gives you access to a whole range of benefits.
And with our Basic, Plus and Premium packages, you can be flexible in choosing what best suits you.

Good reasons to get a HERMA Service Contract

The HERMA service contracts are more than just a maintenance contract. Innovative HERMA solutions raise the bar in the field of labeling technology and safeguard the efficiency of your production processes. Performing inspections and maintenance work at the right times is key to ensuring optimum availability for your machines in the long term. A service contract will help you to make sure you don’t miss any important work, and will also allow you to plan properly for all your servicing costs. With a HERMA machine service contract you are on the safe side. What’s more, being a service agreement customer means you will always be given top priority when you need to book a call from one of our service technicians. 

HERMA service contracts include:

  • Harmonized and modular service packages,
  • from annual inspection and priority response
  • to a personal liaison to help with all your needs

 

HERMA service contract with various packages: Basic, Premium, and Platinum, offering inspections, training, and cost reductions.

 
Download our service contract to find out more about our service packages:

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A man stands next to a modern labeling machine, holding a control device in his hand. The machine has several rollers and control elements.

Benefits of HERMA Service Contracts

Our service packages offer a wide range of benefits:

  • Never miss a legally required maintenance session
  • Avoid production downtimes
  • Reduced repair costs
  • Longer service life for your systems and machines
  • Long-term maintenance and inspection planning
  • Lighter monitoring workload saves on personnel costs
  • Strong service directly from the manufacturer
  • Professional assistance and reliable expertise
  • Optional: custom spare and wear parts package

That's how you benefit from HERMA Service Contracts

Handshake between two people next to a checklist with three checked-off items.

To allow us to cater perfectly to the differing needs of our various customers, HERMA offers three different service agreements for labeling machines, with harmonized, modular service packages: 

  • from annual inspection and priority response to a personal liaison to help with all your needs.

 

  • This will enable you to remain operational and flexible and honor the delivery dates you promise your customers – for the entirety of your product’s service life.

 

  • On request, HERMA will also put together a standardized spare/wear parts package designed specially for your machine or applicator.